Sales Engineer
elite robotsAlbany (GA)
About the role
We are seeking a result‑driven Sales Engineer to own end‑to‑end business development for our robotics products in the U.S. market. You will develop direct end‑users and channel partners, drive full sales cycle from lead generation, POC, proposal, negotiation to order closure & payment collection, and build long‑term local market presence for our robotics solutions. Key Responsibilities1. New Business & Channel Development- Identify and target manufacturing, automation integrators, logistics and other vertical customers in the U.S.; familiarity with welding‑robot or welding‑related equipment applications and processes is highly preferred; develop direct accounts and local distributors / system integrators. ‑ Source leads via industry exhibitions, LinkedIn, local industry associations, referrals and cold outreach; build and maintain qualified sales pipeline with regular forecast updates.2. Full‑cycle Technical Sales & Project Execution- Conduct customer requirement discovery, on‑site visits, product demos and technical presentations for robotics solutions.- Collaborate closely with domestic R&D / application teams to define solution scope, support POC planning, prepare quotations, technical proposals and commercial contracts.- Lead business negotiation on price, delivery, commercial terms; push project closure, track order execution and follow‑up payment collection.3. Account Management & Customer Success- Maintain relationships with existing key accounts, explore upsell / cross‑sell opportunities, improve customer loyalty.- Act as key liaison between the U.S. customers and internal teams; collect product feedback, on‑site pain‑points and deliver to product & engineering teams for iteration.- Assist after‑sales team to resolve customer complaints and on‑site issues to guarantee customer satisfaction.4. Market Intelligence & Reporting- Monitor the U.S. local market trends, competitor offerings, pricing and customer pain‑points; provide market insights for local strategy adjustment.- Attend major robotics / FA trade shows in U.S. for branding, lead acquisition and networking.- Submit periodic sales reports, pipeline status and market analysis to global sales management.
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