IT Manager - 410910
$160k - $190k
Apply (opens in a new tab)IT Manager - 410910
Posted 4 days ago
SENIORITY
Manager
SALARY
$160k - $190k
About the role
- Lead day-to-day IT operations across multiple manufacturing locations, ensuring reliable infrastructure and responsive technical support.
- Manage and hold MSPs, managed security service providers, and third-party technology vendors accountable for service quality, responsiveness, and contractual obligations.
- Establish operational priorities, track performance, resolve escalations, and drive accountability across internal teams and external providers.
- Oversee IT infrastructure, including Microsoft 365, Azure, VMware virtualization, networking, endpoints, and Windows-based systems.
- Maintain and improve cybersecurity operations, including SIEM and EDR monitoring, incident response coordination, endpoint protection, and vulnerability management.
- Manage identity and access controls, including single sign-on (SSO), multifactor authentication (MFA), directory services, and employee onboarding and offboarding workflows.
- Oversee network security activities, including firewall reviews, VPN administration, network segmentation, and configuration monitoring.
- Lead cybersecurity compliance and audit-readiness initiatives, including CMMC preparation, remediation tracking, policy maintenance, and evidence collection.
- Partner with Corporate Cybersecurity teams, external security providers, and compliance consultants to maintain secure and audit-ready systems.
- Support ERP operations and modernization, including the migration from Epicor 10 to Epicor Kinetic, in collaboration with the ERP lead.
- Coordinate infrastructure upgrades, technology roadmaps, disaster recovery improvements, business continuity planning, and IT asset lifecycle management.
- Evaluate technology vendors, oversee service agreements, and coordinate budgets and resource allocation for IT initiatives.
- Improve end-user experience, operational efficiency, technology adoption, and support processes across the organization.
- Develop and maintain IT policies, standard operating procedures, security documentation, and technical runbooks.
- Provide hands-on technical support and troubleshooting when necessary, particularly for complex infrastructure, ERP, and security issues.
- Participate in an on-call rotation for critical operational and cybersecurity incidents.
- Required Experience/Skills For The IT Manager 7+ years of progressive IT experience, including direct leadership of IT operations, vendors, and security programs.5+ years of experience supporting IT operations within a manufacturing or industrial environment.
- Demonstrated experience managing MSPs, outsourced IT providers, and third-party technology vendors.
- Strong understanding of ERP systems and the ability to support ERP operations and modernization initiatives.
- Hands-on experience across multiple cybersecurity domains, including security operations, identity and access management, endpoint defense, network security, and vulnerability management.
- Working knowledge of SIEM and EDR platforms, vulnerability scanners, identity providers, and cloud infrastructure, preferably Azure.
- Experience supporting Microsoft 365, Windows infrastructure, networking, virtualization, and authentication technologies.
- Familiarity with scripting in PowerShell, Python, or Bash for automation and operational tasks.
- Strong leadership, prioritization, organizational, and problem-solving skills.
- Ability to communicate technical concepts clearly to nontechnical stakeholders and executive leadership.
- Willingness to work onsite five days per week and participate in an on-call rotation as needed.
- Preferred Experience/Skills For The IT Manager
- Experience supporting aerospace, defense, or other highly regulated manufacturing environments.
- Familiarity with Cybersecurity Maturity Model Certification (CMMC) requirements and audit preparation.
- Experience with Epicor ERP or other manufacturing ERP and Manufacturing Execution System (MES) platforms.
- Knowledge of Microsoft 365 GCC High, Azure, VMware, Palo Alto firewalls, SharePoint, Power BI, and Microsoft SQL Server.
- Experience managing security audits, third-party risk assessments, and cybersecurity remediation programs.
- Industry certifications such as CISSP, CISM, CCIE, CCNP Security, CompTIA Security+, CISA, or CRISC.Exposure to cloud security posture management (CSPM) and offensive security concepts.
- Experience leading IT modernization, infrastructure improvement, or disaster recovery initiatives.
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