Client Support Specialist

Qualifications: Minimum of two (2) years college required. Minimum of two (2) years' business experience required. Experience must demonstrate knowledge of principles and processes for providing customer and personal services. This aptitude includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Basic knowledge of routing and working with carriers (logistics) and compliance accounts preferred. Basic knowledge of Salesforce and an understanding of warehouse management systems preferred. Must demonstrate the ability to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail. Critical thinker with the ability to identify a problem and provide a potential solution; knows when to escalate to leadership. Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred). Basic math skills. Must have excellent written and verbal communication skills; ability to type 40 wpm or more. Proficient in all Microsoft business applications such as Outlook, Excel, PowerPoint, and Word. Barrett Distribution Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.