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IT Services Manager (Hybrid) - Chicago Tech & AV Lead

Posted yesterday

unavailableChicago (IL)

SENIORITY

Mid

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About the role

Mayer Brown’s Chicago office seeks a Manager: IT Services to lead the local technology services team and ensure reliable, secure support for attorneys and staff. You’ll manage incidents, AV delivery, and client-facing service delivery while coordinating with global technology colleagues. The role emphasizes ITIL 4 processes, ServiceNow optimization, and GenAI-enabled service improvements within a hybrid work model. Competitive compensation and strong benefits accompany the position.

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