CSR
community veterinary partnersElkins Park (PA)
About the role
Job Opportunity We are looking for a motivated and engaging individual who can handle a fast pace environment in a caring atmosphere. Full time opportunity with great benefits and room for growth.
Job Description:
- Greet clients in a professional and welcoming manner in person and by phone
- Address client inquiries and requests in a timely and consistent manner
- Effectively schedule appointments within parameters established by the hospital leadership team
- Record thorough and accurate information in client records, patient medical records, communication requests to medical staff, and appointment notes
- Receive and effectively process client requests for prescription medications, foods, and medical documentation
- Accurately process financial transactions through both the practice management software program and credit card systems
- Reconcile financial information as required throughout each shift
- Ensure that the reception area maintains a clean, professional and welcoming presentation
- Facilitate staff with cleaning of hospital and daily tasks when needed
Qualifications:
- Good communication skills and detail oriented. Ability to multi-task
- Must be able to lift 35 - 40 pounds
- Must be friendly and ambitious.
- Flexibility with schedule and morning hours are a plus.
- Previous experience in veterinary or customer service a plus but willing to train the right candidate.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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