Senior Associate, CX Research
Posted 2 days ago
virtual vocationsDenver (CO)
Survey ResearchersMarketing Research and Public Opinion Polling
SENIORITY
Junior
About the role
Collaborating with team members and clients, the full-time Senior Associate, CX Research will manage data collection, report delivery, and analysis for Customer Experience programs in a remote setting.
Key responsibilities
Support the implementation and ongoing management of CX programs
Design questionnaires, sample programming, and reporting platforms while developing reports and client presentations
Deliver customized analysis and respond to client requests in a timely manner
Required qualifications
1-3 years of related work experience required
Experience with qualitative and quantitative analysis
Proficiency in Microsoft Office, with preferred skills in SPSS and Excel
Experience with questionnaire design and data interpretation
BA/BS degree from a four-year college or university
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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