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CRM & Field Platforms Leader - North America

Posted today

biogenSomerville (MA)

SENIORITY

Manager

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About the role

Biogen, Inc. is seeking an Associate Director, CRM & Field Platforms to lead the North America CRM strategy and governance for Biogen's customer engagement ecosystem. You will own Veeva CRM and related field technologies, shaping multi-year roadmaps and ensuring scalable, compliant solutions across Commercial, Medical, Market Access, and Patient Services. You will collaborate with stakeholders, IT, Digital, Data & AI, and external partners to drive AI-enabled workflows, intelligent engagement,

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