Remote Customer Success Manager - FinTech SaaS Growth
eltropySalt Lake City (UT)
Remote Customer Success Manager - FinTech SaaS Growth
Posted 8 days ago
eltropySalt Lake City (UT)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelCustom Computer Programming Services
SENIORITY
Senior
About the role
Eltropy is seeking a proactive Tier 2 Customer Success Manager for the South Central U.S. region to manage a portfolio of 50 mid-size customers.
You will help Community Financial Institutions maximize value from our AI communications platform, ensuring retention, growth, and satisfaction through onboarding, adoption, advocacy and data-driven health metrics. The role emphasizes collaboration, empathy, and SaaS/FinTech expertise, with quarterly travel as needed.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.