Remote Call Center Team Lead - Coaching & Performance

Posted 18 days ago

netflixSeattle (WA)

General and Operations ManagersTelemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

About the role

Compass Self-Storage is seeking a Call Center Team Lead to manage a remote team of 12–15 agents across the United States. The role is full‑time with base responsibilities in maintaining performance, coaching, onboarding, and process improvement. Based in Cleveland, OH, the team works from home nationwide. Ideal candidates have 3–5 years in call‑center leadership, strong communication, and Excel proficiency; remote management experience is preferred. #J-18808-Ljbffr

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