Digital Analytics & Insights Lead
$100-120k
Apply (opens in a new tab)Digital Analytics & Insights Lead
Posted 9 days ago
SENIORITY
Senior
SALARY
$100-120k
About the role
- Analytics & Business Insights
- Analyze revenue, conversion, traffic, and customer behavior trends
- Identify root causes behind performance changes and provide clear recommendations
- Evaluate promotional effectiveness and marketing performance
- Conduct basket analysis, funnel analysis, and attribution reviews
- Translate complex data into practical business insights and priorities
- Testing & Optimization
- Lead a test-and-learn approach across the digital ecosystem
- Develop testing hypotheses and prioritize optimization opportunities
- Analyze experiment results and recommend scalable improvements
- Partner with stakeholders to improve conversion and customer experience
- Measurement & Attribution
- Ensure tracking and measurement strategies are established before initiatives launch
- Validate tagging, attribution, and reporting accuracy across customer touchpoints
- Partner with teams to define success metrics and reporting requirements
- Ensure visibility from campaign engagement through conversion and purchase
- Customer Journey Analysis
- Analyze end-to-end customer journeys across digital channels
- Identify friction points and opportunities for improvement
- Support initiatives that enhance engagement, conversion, and retention
- Use behavioral data to influence business and digital decisions
- Reporting & Performance Monitoring
- Monitor key business and eCommerce metrics
- Develop meaningful performance reporting and dashboards
- Surface trends, risks, and opportunities proactively
- Focus on insights and recommendations, not just report creation
- Required Experience 5+ years of experience in digital analytics, eCommerce analytics, customer insights, or conversion optimization
- Proven ability to generate actionable business recommendations from data
- Experience analyzing customer behavior, conversion funnels, and digital performance
- Strong communication skills with the ability to present findings to both technical and non-technical stakeholders
- Hands-on experience working within fast-paced digital commerce environments
- Technical Expertise
- Experience with several of the following:
- Google Analytics (GA4)
- Looker / Looker Studio
- SnowflakeSalesforce Commerce Cloud
- Salesforce Marketing CloudTag management and tracking implementation
- Attribution and measurement frameworks
- Conversion Rate Optimization (CRO)
- Experimentation and A/B testing
- Customer journey analysis
- Basket analysis
- Funnel optimization
- Attribution modeling
- Digital measurement planning
- Tagging strategy and governance
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
