Customer Service - Shoppes at Knollwood Rack

Job TitleThis job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the lifeAssist customers with a variety of transactions through a seamless and friendly experienceDemonstrate expertise in all technologies used in the store environmentInspire trust, teamwork and positive team relationshipsDefuse customer situations and provide resolution in a timely and effective mannerEnsure the security and privacy of customer information through education, compliance and resolution of issuesMotivate and inspire others to adopt initiatives such as our Nordstrom Rewards programThe hours and schedule for this position will vary by week depending on business needsYou own this if you haveThe ability to effectively build relationships with your customers, peers and leadershipProficiency in multiple operating systems such as MS Windows, iOS and AndroidClear, effective communication with strong interpersonal skillsThe ability to prioritize multiple tasks in a fast-paced environmentAccountability, initiative and a high level of ownershipThe ability to work a flexible schedule based on department needsPhysical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 poundsPay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $16.85 - $17.55 HourlyWe've got you covered Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.