Automotive Service Advisor
napleton automotive groupHazelwood (MO)
About the role
Ed Napleton Automotive Group is seeking a Customer Experience Specialist at Napleton Hyundai of Hazelwood to help the service department gain guest feedback from manufacturer surveys and address opportunities for improved service experiences.
In this role, you will download survey reports, review feedback with the manager, and follow up with guests to drive complete responses and address concerns in collaboration with the Service Manager.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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