Loan Recovery & Customer Care Pro II

Posted today

1st security bankMountlake Terrace (WA)

Bill and Account Collectors Other Activities Related to Credit Intermediation

SENIORITY

Junior

Apply

About the role

1st Security Bank is seeking a dedicated Loan Servicing professional in Mountlake Terrace, WA to collect on past due and charged-off loans and maintain exceptional customer service. The role emphasizes accuracy, teamwork, and a proactive attitude to WOW internal and external customers. Responsibilities include handling calls, sending letters, processing payments, and supporting bankruptcy reviews while ensuring compliance with applicable regulations.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.