Resident Coordinator -AZ
$23-26 per hour
ApplyResident Coordinator -AZ
Posted 9 days ago
SENIORITY
Mid
SALARY
$23-26 per hour
About the role
- Provide superior customer service for all resident inquiries and timely response to issues.
- Assist with resident retention, renewal programs and community events.
- Driving retention and resident satisfaction to be measured by resident survey scores.
- Act as a resident concierge to enhance the living experience.
- Coordinate the resident move in experience and assist with introducing building technology.
- Assist the leasing and operations team with daily operations.
- Maintain accurate and thorough knowledge of all the aspects of the community, specifically in all areas of leasing and pricing information, availability, amenities, surrounding areas and lifestyle.
- Participate in marketing efforts and resident functions, and brainstorm additional ideas for driving traffic to the property.
- Respond to phone, e-mail and in-person inquiries to identify needs of prospects and residents
- Ensure apartments look beautiful for showings and move-ins.
- Review all digital marketing and social channels.
- Conduct outreach marketing.
- Work a flexible schedule to include weekends, evenings and holidays.
- Assist as a backup leasing consultant - Identify client interests and needs to find the perfect apartment home - conduct customized tours and options to review.
- High-energy and hardworking with an ambitious spirit
- Warm and friendly with strong customer service skills
- Professional verbal and written communication skills
- Strong teamwork and listening skills
- Previous experience event planning is a plus
- Goal oriented with a fixer mentality
- Organized and detailed
- Knowledge of online marketing
- Previous customer service experience is required
- Comfortable with social media and cell phone app usage
- Minimum of a high school diploma, Bachelor's degree preferred
- Experience with Yardi Voyager 7 and RentCafe a plus
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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