Senior Technical Program Manager, DGX Cloud Infrastructure Operations
Senior Technical Program Manager, DGX Cloud Infrastructure Operations
Posted yesterday
SENIORITY
Manager
About the role
- Drive complex technical programs focused on infrastructure operations, service health, operational readiness, and platform reliability.
- Partner with engineering, operations, and reliability teams to improve infrastructure visibility and accelerate issue resolution.
- Build and manage coordinated program plans, achievements, dependencies, risks, and success metrics across multiple teams.
- Lead cross-functional operating cadences for execution tracking, issue review, customer concern management, and leadership communication.
- Translate operational data, telemetry, and incident trends into prioritized actions with clear owners and measurable closure plans.
- Improve the mechanisms used to track infrastructure health, operational risks, and recovery progress.
- Coordinate readiness for maintenance events, infrastructure changes, and large-scale operational transitions.
- Align teams around the highest-impact issues affecting infrastructure performance and service quality.
- Communicate progress, tradeoffs, risks, and recommendations to technical and leadership audiences.
- What we need to see 12+ years of technical program management, infrastructure program management, or related experience in large-scale cloud or platform environments.
- Proven track record leading complex cross-functional programs across engineering and operations teams.
- Experience with infrastructure reliability, observability, operational readiness, or service health initiatives.
- Strong ability to translate technical complexity into structured plans, decisions, and executive-ready communication.
- Demonstrated success managing dependencies, risks, and blocking issues in matrixed organizations.
- Technical fluency in cloud infrastructure, distributed systems, or large-scale platform operations.
- Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
- Ways to stand out from the crowd
- Experience with AI infrastructure, accelerated computing, or high-performance computing environments.
- Experience improving service health, infrastructure availability, or operational metrics at scale.
- Background partnering closely with infrastructure, reliability, or observability teams.
- Strong history of creating scalable operating mechanisms that improve execution across organizations.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
