MSP Program Director: Strategic Workforce & Ops Leader

Posted yesterday

pinnacle groupNew York (NY)

General and Operations Managers Administrative Management and General Management Consulting Services

SENIORITY

Manager

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About the role

Pinnacle Group is seeking a senior leader to drive the strategy and end-to-end delivery of a complex enterprise MSP program spanning multiple business units, suppliers, and stakeholder groups. You will oversee governance, performance, and financial controls to ensure service delivery. You will build relationships with executives across Procurement, Finance, HR, Talent Acquisition, and business leadership, directing workforce planning and supplier management to optimize cost and outcomes.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.