Claims Specialist

Job Description: Kelly Services is currently seeking several Claims Specialist for our client's Lake Mary, FL location. In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect: Competitive pay Paid holidays Year‐end bonus program Recognition and incentive programs Access to continuing education via the Kelly Learning Center Pay $15 - $16 per hour Schedule: Monday through Friday – 9:00 am to 6:00 pm Duration: 4 months, possible extension (possible temp‐to‐perm)

Anticipated start date: 10/31/2016 to 03/31/2017 SUMMARY Responsibility for various reimbursement functions, including but not limited to accurate and timely claim submission, claim status, collection activity, appeals, payment posting, and/or refunds until accounts receivable issues are properly resolved. MAJOR JOB DUTIES AND RESPONSIBILITIES Verify member submitted claim forms, member's eligibility and pharmacy information is complete and accurate, updating system information as needed. Provide superior data entry proficiency to ensure accurate and timely processing of claims submitted by member, pharmacy or appropriate agency. Maintain moderate knowledge of drugs and drug terminology used daily. Process claims according to client specific guidelines while identifying claims requiring exception handling. Navigate daily through several platforms to research and accurately finalize claim submissions. Communicate orally or in writing with internal departments, members, pharmacies or agencies to resolve claim issues. Adhere to strict HIPAA regulations, especially when communicating to others outside. Prioritize and coordinate influx of daily workload for claims processing, returned mail and outgoing correspondence and e‐mails to meet required turnaround time. Assess accuracy of system adjudication and alert management of potential problems affecting the integrity of claim processing. Analyze claims for potential fraud by member or pharmacy. May be required to work on special projects for the claims team. EDUCATION/EXPERIENCE High School Diploma or GED required. 1–3 years of Call Center and Reimbursement experience required. Knowledge of completed benefits verifications, submitted test claims, and completed or reviewed prior authorizations required. Strong data entry and 10‐key skills. Proficient in MS Word and Excel.

Additional Information: Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies. Career guides, information and tools to help you successfully position yourself throughout every stage of your career. Access to more than 3,000 online training courses through our Kelly Learning Center. Group‐rate insurance options available immediately upon hire*