Global Account Manager

Posted today

jabraSacramento (CA)

Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products Software Publishers

SENIORITY

Senior

SALARY

$150,000.00 - $230,000.00

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About the role

Global Account Manager (Remote, North America) Jabra is searching for a highly skilled and motivated sales professional to operate as a key member of the North America Jabra customer sales team. The Global Account Manager is responsible for new business development, account planning and management, and execution of sales activities required to generate revenue and meet sales targets within select global Fortune 500 customers. Achievement of results will be accomplished through demonstrating proficiency in solution selling methodologies, CRM discipline, quality account management practices, and a high level of business development and sales activity. As a senior member of the North America High Touch Sales team, the Global Account Manager will possess solid business and financial acumen with the ability to uncover opportunities within complex hierarchical global customers. The primary role of the Global Account manager will be to position Jabra as the category standard within and across the named customer base. Qualified candidates will be self-directed, goal-oriented, results-driven professionals with effective presentation skills motivated by meeting sales objectives and rewarded based on established activity metrics.

KEY RESPONSIBILITIES: (these tasks include but are not limited to) Customer Sales

Identify customer prospects within large, decentralized complex Global accounts and organizations, and follow up on identified prospects to create new business opportunities for sales pipeline development
Effectively utilize solution sales process and CRM to build and manage an appropriate customer opportunity pipeline to meet sales objectives
Utilize global account management skills to execute sales plans to capture customer category share and ensure a long-term relationship delivering recurring revenue in all regions
Develop and leverage reseller and strategic alliance partnerships to penetrate customer accounts, identify opportunities, generate run rate revenue and manage sales projects through to close
Provide customer feedback and market insight to the organization in support of the Jabra go-to-market strategy, programs and offerings
Manage individual OPEX to within annual finance guidelines Account Management
Develop and execute Global Account sales plans with the objective of capturing market share, meeting Regional and Global revenue goals, gross margin targets and other key metrics
Establish productive, professional relationships with key personnel in assigned customer accounts in order to conduct account mapping
Coordinate the involvement of company global personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations
Manage account planning process for assigned Global customers that develops mutual business and performance objectives, as well as financial targets with critical milestones for a one and three-year period
Regularly assess, clarify, and validate customer needs on an ongoing basis and coordinates engagement of support staff as needed
Engage and align with other regions globally as needed for account-specific knowledge transfer and to communicate/collaborate on account planning
Project implementation and coordination to identify issues and recommend solutions while conducting recurring evaluation (6-month updates)
Manage customer proof of concept and product testing/qualification projects
Help customers identify product use cases per employee profiles, delivering value added customized product and service solutions
Manage activities related to targeted account sales/marketing campaigns and/or programs
Build and nurture meaningful relationships with key local contacts within the Jabra Reseller and Strategic Alliance partner network
Input, manage and analyze data from customer sales systems (CRM) and other resources to create and implement financially sound sales strategy
Initiate discussions with management regarding trends that may affect success, recommend solutions and appropriate courses of actionSKILLS AND KNOWLEDGE REQUIRED
Customer Centric Focus: Ability to develop strong Customer relationships using effective sales process and account management skills
Proficient in using CRM and Microsoft Office applications to manage sales territories and meet management reporting responsibilities
Has well-developed skills in both oral and written communication
Ability to capture, process and analyze data to make intelligent decisions
Ability to work in a Global team sales environment
High Performance Sales professional that has demonstrated sales Excellence in a Global or
Sound, self-directed decision-making
Resourceful and quick-thinking with the ability to quickly solve problems while interacting with clients, and articulate those thoughts with clarity and professionalism
Ability to recognize and balance the immediate needs and short-term requirements while maintaining long term objectives
Possess solid business and financial acumen
Ability to work from a home office -- self-directed, self-motivated, organized professional with effective time management skillsEDUCATION AND EXPERIENCE
Bachelor’s degree in business preferred
Minimum 7-10 years of National or Global End Customer sales experience
Experience selling through indirect channels
Demonstrated experience presenting to groups and ‘C’ level contacts
Telecommunication/Technology experience
Enterprise Account Management and Sales Project Management experience is beneficial
International experience

Travel: Potential for travel of up to 60% (Domestic + International) Pay Transparency Notice

The target annual compensation for this position can range from $150,000.00 - $230,000.00 total on target earnings.
Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience
To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays

We encourage you to apply We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We are committed to an inclusive recruitment process Jabra GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which operates in more than 90 countries across the world. GN has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here. Disability Accommodation If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail or call 978-606-2210. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. For the purpose of processing your job application, GN will process your personal data. We encourage you not to provide us with any sensitive information (e.g. racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health information, or sexual orientation) about yourself. Your application will be transferred to the local GN office posting this job. For more information about how GN processes your personal data, please read our Privacy Policy. We hope you will join us on this journey and look forward to receiving your application.

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