IT Support Engineer
fusco personnelLatham (NY)
About the role
Fusco Personnel is recruiting for a resourceful, hands-on IT professional to join our client as an IT Support Engineer, supporting the desktops, servers, network equipment, and applications that keep our customers up and running. This role handles everything from routine end-user issues to more complex break/fix incidents that call for deeper knowledge of servers, virtualization, and networking, and is expected to resolve the majority of requests independently while meeting agreed service levels. Beyond incident response, this person also handles maintenance, updates, and system upgrades across a variety of customer environments. Success in this role comes down to two things: sharp technical skills and a genuine passion for taking care of people.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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