IT Service Desk Supervisor Lead Tech Team

Posted yesterday

muckleshoot casino resortSugarcreek (OH)

First-Line Supervisors of Gambling Services Workers Casinos (except Casino Hotels)

SENIORITY

Senior

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About the role

Muckleshoot Casino Resort is seeking an IT Support Team Lead to guide a hands-on service desk and field operations. You will champion guest service, lead shift activity, and ensure fair hiring practices while aligning with MCR's values and objectives. Ideal candidates bring several years in IT support and team leadership, plus casino or gaming industry familiarity. This role emphasizes reliability, collaboration, and continuous service enhancement in a fast-paced environment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.