IT Service Desk Manager - Lead Global Support & Innovation

Posted today

edo entertainment data oracleArlington (VA)
Computer and Information Systems ManagersComputer Systems Design Services

SENIORITY

Manager

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About the role

Alliance Defending Freedom in Lansdowne, VA is seeking a Team Leader to manage the Service Desk and IT Support teams across US and international offices. You will supervise Tier 1-2 staff, drive SLA performance, and move the function toward a strategic IT service. The role requires a Bachelor's in CS/IT, 5+ years IT service/support and 2+ years supervisory experience, strong communication, and travel ~10-15%. Competitive benefits with 100% medical and dental. #J-18808-Ljbffr

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