Restaurant Supervisor Lead

Compensation: $20.00 - $20.00 per hour plus tips BenefitsMedical, dental and vision insurance eligibility based on hours worked Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable) Paid vacation of 5 days, accruing at 1.54 hours per period 401(k) retirement FREE pizza, salad, and beverages Pet insurance Discounted gym membership Free counseling sessions SummaryThe Restaurant Supervisor Lead is the second in command on the store leadership team. You lead, coach and develop the skills of Shift Supervisors and Squad Crew while learning restaurant operations skill side by side with the General Manager. You set the tone for team, showing how to embrace our customers as guests welcoming the pineapple adventurers, gluten-friendly cravers, and the sauceless rebels. You will model the idea that together our restaurants create an experience that makes sure everyone belongs. Over 70% of MOD Leaders are promoted internally. Everyone belongs includes creating a place where our team find value in their work. Where their efforts get them to where they want to be. MOD can be your long-term career home or a bridge between two points. Because at MOD; ALL PIZZAS ARE WELCOME!

Key Responsibilities: Set and sustain the tone of the shift, keeping the energy high. Create positive vibes and a welcoming atmosphere for both Squad Crew and customers Keyholder cash handling responsibilitiesListen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution restaurant general manager as appropriateManage shift duties checklists and address/escalate any equipment malfunctionsFocus on the growth and well-being of the Squad and celebrate wins Required QualificationsMinimum of 1 year of customer service or restaurant experienceMust be at least 18 years oldPrevious experience coaching, teaching and inspiring othersProven success in following and enforcing processes and standards; correcting and coaching in a compassionate mannerCustomer service skills and a proven ability to remain calm and focused At our table, everyone has a place. MOD is what you make it - be individual, be you! Apply today to join our people vibe! MOD is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodation is available upon request for applicants participating in the hiring process. To request a reasonable accommodation to complete an application, job interview please contact applicantADA@modpizza.com. This job posting is not intended to be exhaustive and is intended to describe the role and reflect MOD's values and culture. It does not create an employment contract or alter at-will employment status. Other related duties may be assigned to meet the ongoing needs of the organization. ALL PIZZAS WELCOME