Collections Associate

Posted yesterday

mediacom communicationsWest Des Moines (IA)

Bill and Account Collectors Collection Agencies

SENIORITY

Junior

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About the role

Mediacom Communications is seeking a Collections Associate I in Revenue Asset Recovery at our West Des Moines, IA location. The role focuses on speaking with customers about past-due accounts and guiding them to make payments to avoid service interruptions, with eligibility for incentives based on performance. Candidates should have a high school diploma or GED, strong math, listening, and communication skills, and experience in customer service.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.