Remote Inbound Donor Service Agent
acd directSpringfield (IL)
Remote Inbound Donor Service Agent
Posted 2 days ago
acd directSpringfield (IL)
SENIORITY
Junior
About the role
A leading customer service firm is seeking experienced independent contractors to handle inbound calls for various non-profit organizations, including donation calls. Candidates should possess minimum 6 months of telephone experience, solid computer skills, and excellent communication skills. The role requires motivation to complete a certification process within 14 days and the ability to work independently. Strong listening skills and call control are crucial for success. Certification for the Winter Campaign Project begins October 15, 2015.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.