Automotive Parts Counterperson
bob bell automotiveBaltimore (MD)
About the role
Automotive Parts Counterperson Needed! Join the Bob Bell Automotive Group Team!
Responsibilities:
- Assist retail, wholesale, and service department customers with parts inquiries and purchases
- Promptly greet customers and technicians and provide exceptional customer service
- Identify, source, and recommend the correct parts using manufacturer catalogs and dealership software
- Process parts orders accurately and efficiently
- Maintain accurate inventory records and monitor stock levels
- Receive, stock, and organize incoming parts shipments
- Coordinate with service advisors and technicians to ensure timely parts availability for repairs
- Follow up on special orders and communicate status updates to customers and internal departments
- Process returns, warranties, and core returns according to manufacturer guidelines
- Maintain a clean, organized, and professional parts department
- Meet dealership and manufacturer performance standards
Qualifications:
- Previous automotive parts experience preferredGM / Chevrolet experience preferredCDK experience preferred
- Strong knowledge of automotive systems, parts, and accessories
- Experience with dealership management systems and electronic parts catalogs preferred
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- Ability to multitask and thrive in a fast-paced environment
- Valid driver's license and clean driving record
- Ability to lift up to 50 pounds and work in a physically active environment
Benefits:
- Medical and Prescription Drug PlansHealth Savings Account (HSA) Eligibility
- Wellness Program
- Dental and Vision Plans 401KDisability and Life Insurance
- We have 6 dealerships in the greater Baltimore, Maryland area!
- Employee Car Purchase Program
Career Progression:
Great Company Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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