DIRECTOR BUSINESS PERFORMANCE STANDARDS

Posted today

compass group north americaKansas City (MO)

Medical and Health Services Managers Corporate, Subsidiary, and Regional Managing Offices

SENIORITY

Manager

Apply

About the role

Morrison Healthcarea Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare's Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary: The Division Director of Standardization will be responsible for having central oversight to provide strategy and structure to drive best-in-class operations, client retention, and share best practices in operations excellence across the Division. This will be accomplished through data mining with the business intelligence team to ensure initiatives are data driven. The Division Director will work in close collaboration with the Division President, Regional Vice Presidents, and other key stakeholders to ensure strategy and initiatives align with overall Division goals and any specific client needs. This individual will report to the Division President.

Key Responsibilities:

Deep dive into data analytics to identify areas of opportunity to streamline our business, create efficiencies, and determine innovative solutions to solve common business challenges
Act as a liaison between operations, field support, and clients to align strategy and goals of the business partnership
Build rapport and trust with key internal and client stakeholders to communicate initiatives
Lead team of Regional Directors to collaborate with operators in the execution of strategic initiatives
Foster professional growth of team and find/provide professional training as needed
Central oversight of all regional project plans (scope, resource needs, timelines, metrics of success)
Create a tracking system to measure performance of and financial impact of each initiative
Create a platform to share best practices across the Division

Qualifications:

Bachelor's degree preferred, or significant experience in the fieldPMP and/or Lean Sigma preferred
Proven ability to define and execute change strategies
Proven ability to lead and manage direct reports to enhance collaboration, team building, and professional growth atmosphere
Proven ability to address competing priorities with a positive, can-do attitude
Proven business analytical capabilities to understand and solve complex business issues
Excellent oral and written communication skills to tailor communication at all levels of the organization

Proficiency in Microsoft OfficeTravel as needed (approx. 60%)Morrison Healthcare is a member of Compass Group USAAssociates at Morrison Healthcare are offered many fantastic benefits. Medical DentalVisionLife Insurance/ ADDisability Insurance Retirement Plan Flexible Time OffPaid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf) or copy/paste the link below for paid time off benefits information.https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdfCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.