VIP Club Concierge & Guest Services Specialist

Posted 16 days ago

yaamava resort casino at san manuelHighland (CA)

Gambling Service Workers, All Other Casinos (except Casino Hotels)

SENIORITY

Mid

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About the role

Yaamava Resort & Casino at San Manuel is seeking a Player’s Club Ambassador to enhance club membership practices and provide exceptional guest services. This role supports various departments through VIP engagement while ensuring compliance with all policies and procedures. Ideal candidates should have at least 3 years of customer service experience, with a preference for casino-related backgrounds. Strong communication skills and proficiency in Microsoft Office are essential. The ambassador will assist guests, promote club membership, and help in administrative tasks.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.