IT Service Desk Technician
sunoco lpDallas (TX)
About the role
Sunoco LP in Dallas is seeking an IT helpdesk specialist to provide frontline support for 6,000+ sites, ensuring maximum uptime and adherence to SLAs while assisting with technology rollout projects. You will troubleshoot hardware and software issues, assist with network connectivity, respond via phone, email or ticketing system, log accurate ticket details, escalate when needed, and contribute to knowledge base articles while providing positive customer support and rotating after-hours coverage.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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