Parts Counterperson
richmond ford auto groupGlen Allen (VA)
About the role
Job TitleFast paced very busy department with great opportunities to grow!
Why Us?
- We have access to the largest parts department in central VA - we're stocked and ready to go!
- We promote from within
- Training opportunities
- Family-owned business
- Voted Richmond Time's Dispatch Best Places to Work 401k with company match
- Medical, Dental, Eye, & Voluntary Benefits offered – 1st of the month following 60 days
- Paid Holidays, 1 sick day per quarter, addition PTO after 1 year of service
Responsibilities:
- Oversee the parts sales process from start to finish
- Deliver completed part orders to technician's stall
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Keeping an organized work station
- Ensuring inventory accuracy
- Answer phone calls, provide price quotes and other information to customers
- Review shop request to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
Compensation2 part pay system involving an hourly wage with a monthly commission.
Monthly challenges by the management team.
Requirements:
- Ability to push, pull, lift, carry 50 pounds
- Ability to carry parts up and down stairs
- Valid driver's license
- Dealership or retail parts experience
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
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