Director of Benefits & Employee Experience
blue signal searchPhoenix (AZ)
Director of Benefits & Employee Experience
Posted 3 days ago
blue signal searchPhoenix (AZ)
SENIORITY
Manager
About the role
Director of Benefits & Employee Experience Phoenix, AZOur client is a growing organization seeking an HR leader who can turn benefits and employee programs into a meaningful competitive advantage for its workforce. This role offers the opportunity to influence how employees experience the organization throughout their careers, while leading a small team and improving programs that support wellbeing, engagement, and retention. The Director of Benefits & Employee Experience will combine hands-on program leadership with a strong service mindset, bringing structure, consistency, and fresh ideas to a dynamic, multi-location environment. This Role Offers: Visible leadership opportunity with meaningful ownership of benefits and employee experience programs. Ability to shape initiatives that directly support employee wellbeing, engagement, and retention. Broad exposure to HR leadership, managers, employees, and external partners across the organization. Opportunity to lead and develop a small team while improving programs for a geographically distributed workforce. Competitive total rewards package that includes comprehensive health and retirement offerings, bonus potential, paid time off, parental support, and additional employee-focused benefits. Collaborative, people-centered environment where strong execution and continuous improvement are valued. Focus: Lead the administration and delivery of health, welfare, retirement, and supplemental benefit programs while maintaining required ACA, COBRA, and employee notice processes. Coordinate annual enrollment activities, employee communications, system updates, issue resolution, and other activities that create an efficient benefits experience. Manage relationships with benefit providers, brokers, and external partners, including escalations, renewals, budgets, and program performance. Leverage workforce insights and program data to enhance the effectiveness, value, and impact of benefits and wellness offerings. Shape and manage programs that promote employee engagement, appreciation, wellness, and access to valuable workplace resources. Strengthen onboarding, offboarding, and other key employee lifecycle programs to create consistent experiences across locations. Partner with managers and HR stakeholders to identify employee experience challenges and implement practical process and program improvements. Guide and develop a team focused on delivering benefits and employee programs while setting clear goals and priorities. Based in Phoenix with regular travel to company sites and field locations, averaging roughly 30 percent. Skill Set:4 to 6 years of HR experience spanning benefits, workforce programs, or employee engagement, with prior experience leading a team. Solid expertise across employee benefits programs, including healthcare coverage, retirement plans, COBRA administration, and ACA compliance. Proven ability to enhance employee transition programs while coordinating external partners and collaborating effectively across internal teams. Strong project management and organizational capabilities with demonstrated program ownership and follow-through. Effective communicator who can build productive relationships with employees, managers, vendors, and HR leadership. Comfortable supporting employees and stakeholders across multiple locations or business environments. Experience supporting employees across complex, fast-paced operational environments is preferred. SHRM-CP, PHR, CEBS, or a comparable HR or benefits credential is preferred. About Blue Signal: Blue Signal is a leading executive search firm, specializing in human resources (HR) recruitment. Our HR recruiters have a strong reputation for finding top-performing talent in areas such as HR leadership, talent acquisition, and HR operations. Learn more at bit.ly/3PValhv
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