Customer Experience Supervisor: Lead & Elevate Service
mohawk industriesDallas (TX)
Customer Experience Supervisor: Lead & Elevate Service
Posted 3 days ago
mohawk industriesDallas (TX)
SENIORITY
Mid
About the role
Dal-Tile, a subsidiary of Mohawk Industries, is seeking a Supervisor Customer Experience - SSC in Dallas. The role manages and evaluates Customer Experience teams to ensure high service levels and effective coordination with customers.
Candidates must relocate on their own and be in-office 4 days a week; this is a direct hire, not via contractor or agency. Requirements include a Bachelor’s degree and 0–3 years of management experience, with strong communication and organizational skills.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.