Customer Care & Sales Team Leader
cable oneIdaho Falls (ID)
About the role
Cable One, Sparklight, is seeking a Customer Care and Sales Advisor Supervisor to lead a high-performing team in Idaho. This in-office role focuses on coaching, customer experience, retention, and sales initiatives, with responsibility for day-to-day operations and performance outcomes.
The supervisor will guide staffing, training, and coaching efforts, ensuring consistent service, adherence to policies, and a positive customer journey across billing, product changes, and service issues.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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