Territory Client Success Lead - Remote
bluevoyantNew York (NY)
About the role
BlueVoyant in the United States is seeking an experienced Manager, Client Success to lead a team of 5–10 CSMs in a fully remote role. You will drive retention, satisfaction, and expansion across your portfolio, leveraging data to guide decisions and partner with leadership.
You will mentor staff, own onboarding with 30/60/90‑day plans, and forecast renewals while collaborating with Sales to mitigate churn and maximize value for customers.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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