Junior Help Desk
csi companiesNew Castle (PA)
About the role
Seeking a help desk representative to support onsite IT operations in Jameson in New Castle, PA.This is a fully onsite contract opportunity with an immediate start and an expected assignment through October 16 2027 ( 12 month contract)
Responsibilities:
Provide hands-on desktop and technical support to end users Troubleshoot hardware, software, and workstation issues Assist with device setup, deployment, and installation Support password resets and user access requests Resolve technical issues in a professional and timely manner Deliver excellent customer service to hospital staff
Requirements:
Local to the New Castle, PA area and able to commute daily Strong computer and technical troubleshooting skills Experience in Help Desk, Desktop Support, IT Support, or Technical Support Professional communication and customer service skills Experience with Active Directory is highly preferred
Preferred Experience:
Desktop Support Help Desk Technical Support Active Directory Hardware Troubleshooting Software Troubleshooting Workstation Deployment Windows Support Healthcare IT experience This is an excellent opportunity for someone with strong hands-on technical support experience who enjoys working directly with end users in a fast-paced healthcare environment.
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