Parking Operations Specialist

Posted yesterday

northern virginia community collegeWoodbridge (VA)

Parking Attendants Parking Lots and Garages

SENIORITY

Mid

SALARY

$18.00 per hour

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About the role

Parking Operations Specialist General Description: This position performs routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations. *This position is not eligible for telework.* Duties and Tasks: Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support. Manage Print Services, refill paper, toner, and staples as needed. Troubleshoot paper jams. Support duties include but not limited to: Monitoring Smarter Track for tickets and address as necessary. Escalate tickets to Tier 2 as needed. Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware. Operating a state enforcement vehicle while preforming duties. KSAs: Ability to interpret and apply policies, procedures and guidelines. Strong interpersonal skills. Ability to answer phones. Good problem solving and critical thinking skills.

Minimum Work Experience: Customer service experience Computer experience working in a Windows environment Unrestricted Valid Drivers License in good standing. Additional Considerations: Experience in an office environment. Cash-handling experience Experience dealing with customer concerns and problems. For further information and to Apply:https://jobs.vccs.edu/postings/100824 VCCS is an Equal Employment Opportunity employer. Salary/Compensation: $18.00 per hour recblid 8c 9kvju 8utpncmwhtlx 6xxek 6ovrwg

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