General Manager
About the role
- Lead all daily restaurant operations and ensure compliance with Jimmy John's standards
- Recruit, hire, train, and schedule a high-performing team
- Manage food safety, inventory, and cost of goods (COGS)
- Oversee cash handling, reporting, and labor management
- Deliver outstanding customer service and uphold brand excellence
- Motivate, coach, and develop team members for career growth
- Maintain a clean, organized, and positive work environment
- Set the tone for fun, fast, and professional service every day
- 18+ years of age with a valid driver's license and clean driving record
- Jimmy John's Manager Certification and ServSafe Manager Certification (or ability to obtain)
- Leadership experience in restaurant management or fast casual dining preferred
- Strong communication, problem-solving, and organizational skills
- Proficiency in Microsoft Word, Excel, Outlook, and Adobe Acrobat
- Ability to work in a fast-paced, high-volume environment
- Must be able to perform and train in all in-store roles (Assistant Manager, Shift Manager, In-Shopper, Delivery Driver)
- Ability to lift 30–40 lbs regularly throughout the shift
- Ability to stand, bend, reach, and scoop for extended periods
- Comfortable working in walk-in coolers/freezers (temperatures 40°F to -10°F)
- We Offer:
- Competitive pay + monthly performance bonuses
- Career advancement and leadership opportunities
- Paid hands-on training and certification programs
- A supportive, high-energy team culture
- Employee discounts on all menu items
- Training Introduction
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
