Personal Injury Pre-Litigation Case Manager (Bilingual Spanish/English)
Location: Encino, CA
Job Type: Full-Time
Practice Area: Plaintiff-Side Personal Injury
Overview:
We are seeking an experienced Personal Injury Pre-Litigation Case Manager to join our growing plaintiff‑side personal injury practice. This role requires a self‑sufficient professional who can manage a full pre‑litigation caseload from intake through settlement in a fast‑paced environment. This is NOT a remote or hybrid role.
Responsibilities: Manage a full pre‑litigation caseload from case opening through settlement
Serve as primary point of contact for clients
Open and maintain electronic case files and detailed case notes
Request, track, and organize medical records and billing
Coordinate and schedule medical treatment
Handle property damage and loss‑of‑use claims
Identify and assist with Medi‑Cal and Medicare lien issues
Communicate with insurance adjusters, medical providers, and vendors
Draft routine correspondence and documents for attorney review
Ensure deadlines and compliance with firm procedures
Requirements: Bilingual Spanish/English (read, write, speak) — REQUIRED
2+ years of personal injury pre‑litigation experience
Strong knowledge of PI pre‑litigation processes
Experience handling medical records, treatment coordination, and property damage
Familiarity with Medi‑Cal and Medicare liens
Highly organized and detail‑oriented
Strong written and verbal communication skills
Proficient in Microsoft Office and Filevine
Able to work independently and as part of a team
Ideal Candidate: Manages cases independently with minimal supervision
Proactive, reliable, and solutions‑oriented
Comfortable in a high‑volume, deadline‑driven environment
Professional, client‑focused, and detail‑oriented
