Virtual Administrative Support Specialist

Posted yesterday

quickteamDenver (CO)

SENIORITY

Senior

SALARY

17,000 - 20,000 ZAR per month

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About the role

Virtual Administrative Support Specialist We are seeking a highly organized and proactive Virtual Administrative Support Specialist to provide a combination of customer service, technical support, and administrative assistance. The ideal candidate is detail-oriented, tech-savvy, and experienced in managing client communications while keeping operations running smoothly. Full-time, 40 Hours/WeekFully remote, work from home
Salary: ZAR 17,000-20,000/month, commensurate with skills and experience
Availability to work during EST business hours.
Key Responsibilities:
  • Customer Service & Technical Support
  • Respond promptly to customer inquiries via email, chat, and/or phone
  • Troubleshoot basic technical issues and provide clear, step-by-step solutions
  • Escalate complex concerns to the appropriate team when necessary
  • Maintain a high level of professionalism and customer satisfaction
  • Calendar Management
  • Manage and maintain calendars, ensuring accuracy and efficiency
  • Schedule, reschedule, and coordinate meetings across different time zones
  • Send reminders and ensure all stakeholders are informed and prepared
  • Appointment Setting
  • Coordinate and confirm appointments with clients and internal teams
  • Follow up on leads and inquiries to secure bookings
  • Maintain organized records of scheduled and completed appointments
  • Administrative Support
  • Perform general administrative tasks as needed
  • Maintain accurate documentation and reports
  • Support process improvements and workflow organization

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