Billing Operations Systems Engineer

Posted yesterday

asm research an accenture federal services companyEast Boston (MA)

Billing and Posting Clerks All Other Business Support Services

SENIORITY

Senior

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About the role

ASM Research, An Accenture Federal Services Company, is seeking a Customer Support & Billing Operations Specialist to manage billing related email requests, perform database research, and support testing across environments. The role emphasizes analytical skills, attention to detail, and cross-system collaboration. The ideal candidate will handle inbound inquiries by phone, chat, and email, log cases, verify COD processing statuses, and contribute to efficiency improvements while maintaining

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