Client Service Associate
$65,000 - $75,000
Apply (opens in a new tab)Client Service Associate
Posted 6 days ago
SENIORITY
Junior
SALARY
$65,000 - $75,000
About the role
- Frequent custodian interaction and paperwork processing; process account openings, funding, electronic check deposits, and money movements with custodians (primarily Fidelity).Responsible for cash transfers, wires, data maintenance, reporting, and trading as needed.
- Develop knowledge of investment accounts, products, and the forms required to transact business; learn how to trade client accounts (e.g., buy and sell securities).Assist with ongoing client data management, including tax, investment, and other relevant information.
- Prepare client-specific reports (tax documents, quarterly investment reports, etc.).Client Meeting & CRM Support
- Assist with basic preparation and follow-up for client meetings, including preparing client forms and financial reports in advance.
- Attend meetings to take notes and send summaries to both the client and the advisory team.
- Ongoing maintenance and quality control of CRM (Salesforce).Receive client calls and resolve questions/issues as needed.
- Assist with internal coordination across departments to ensure tasks and follow-up are completed in a timely manner.
- Regular interaction with third parties and high-net-worth clients.
- 5+ years of bookkeeping or personal accounting experience, ideally supporting high net worth individuals or family offices.
- Prior experience as an executive assistant, personal assistant, or in a similar support role for a principal or high net worth individual.
- Demonstrated discretion and sound judgment in handling sensitive personal and financial information.
- Organizational skills.
- Strong time management skills and ability to prioritize tasks to meet deadlines.
- A strong knowledge of QuickBooks, Excel, Word, Outlook and Salesforce is preferred.
- Familiarity with personal insurance policies and ability to liaise with brokers on coverage questions.
- Strong communication skills, both written and verbal.
- Poise and professionalism when managing time-sensitive requests.
- Ability to take ownership of work in an entrepreneurial team environment.
- Willingness to support Personal Accounting and Wealth Management teams in various tasks and projects.
- Skills & Competencies:
- Demonstrate strong and effective communication, organizational and time management skills.
- Drive to learn
- Detail oriented
- Ability to work in a team based/collaborative environment.
- Must accept and thrive in a fast-paced, changing environment.
- Adherence to all compliance policies & procedures.
- Demonstrate the Cerity Partners culture.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
