Guest Experience PBX Agent Flexible Shifts

Posted yesterday

hamilton hotelBrooklyn (NY)

Hotel, Motel, and Resort Desk Clerks Hotels (except Casino Hotels) and Motels

SENIORITY

Junior

Apply

About the role

Hamilton Hotel in Washington, DC is seeking a Guest Experience PBX Agent to join our call center team. The role focuses on delivering exceptional guest service over multi-line phone systems and coordinating with hotel staff to ensure smooth operations. The ideal candidate has 1+ year hotel call center or PBX experience (or 2+ years in a high-volume call center), strong English communication, basic MS Office skills, and availability to work early mornings, late nights, weekends, and holidays.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.