Vehicle Inspection Agent

Posted 2 days ago

drivoEast Elmhurst (NY)

Counter and Rental Clerks Passenger Car Rental

SENIORITY

Entry

SALARY

$18.00 per hour

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About the role

Benefits:

Pain Training
Bonus based on performance
Competitive salary
Employee discounts
Training & development

Drivo Rent A Car is a leading player in the car rental industry, we are committed to deliveringtop-notch service to our customers while fostering a supportive and inclusive workenvironment for our employees. Be part of a supportive and collaborative work culture whereyour contributions are valued and recognized. Why Choose Drivo Rent A Car? Exciting Opportunities: Enjoy competitive compensation, opportunities for advancement within the company.

Positive Work Environment: Training and Development: Access ongoing training and development programs to enhanceyour skills and excel in your role. The ideal candidate possesses the following attributes:

Strong attention to detail and organisational skills
Exceptional customer service and communication abilities
Familiarity with video inspection processes
Basic photography skills for capturing pre-existing conditions
Ability to manage traffic flow efficiently

What you will do:

Greet customers dropping off rental cars with a warm smile
Secure vehicle keys, confirm documentation, and perform necessary checks
Perform video inspections for damages and remind customers to check for personal belongings
Identify and lost items found in the vehicle with detailed information
Park units requiring service in designated areas and inform the Service Supervisor
Thoroughly review cars for damage upon return, open and file claims promptly
Control traffic flow as a guide for incoming and outgoing rental cars
Ensure high-quality video check-out processes
Record pre-existing conditions by capturing additional photos
Assist customers with inquiries about car features and conditions
Inform customers of return policies (e.g., No Smoking, No Pet Hair, Gas, etc.)

About you:

High school diploma or GEDMinimum 1-year customer service
Must be at least 21 and have a valid driver's license with a clean driving record
Ability to follow defined service processes
Must be willing to wear company uniforms
Ability to communicate in English, speaking other languages including Spanish is a plus
Position available at LGA, JFK, and Newark airport locations

Salary: From $18.00 per hour - $20.00 per hour + up to $1500 bonuses

Expected hours: 40 per week

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