Ocean Freight Operations Coordinator - Import

Ocean Freight Coordinator At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post. Primary Duties & Responsibilities Coordinate ocean shipments for import, including booking and documentation. Liaise with shipping lines, freight forwarders, customs brokers, and transport providers to facilitate cargo movement. Prepare and process essential documentation such as bills of lading and customs declarations. Track shipments and update internal systems (e.g., CargoWise One); notify stakeholders of delays or changes. Arrange local transport and warehouse interactions for cargo pick-up and delivery. Maintain accurate shipment records and ensure compliance with customs and maritime regulations. Respond to customer inquiries and provide booking confirmations promptly. Support invoicing and basic cost entry tasks as directed by senior team members. Assist with general administrative tasks to ensure smooth operational workflow.

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up. At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit www.careers.tollgroup.comYou must be entitled to work in United States of America and be prepared to undertake pre-employment checks including a criminal history check and medical.