Customer Service Representative

Posted yesterday

shively diversified management servicesSpring Hill (TN)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

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About the role

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.

Responsibilities:

Create and track sales orders, purchase orders, and invoices
Maintain a high level of professionalism with customers demonstrating excellent customer service
Ensure orders are input accurately and follow up on missing information and open orders
Control and manage incoming and outgoing documents
Respond to customer questions with accurate and relevant information promptly Requirements

A high school diploma and 1-3 years of customer service experience is preferred Able to complete assigned tasks working with little to no supervision Good written and oral communication skills and excellent organizational skills Experience using Microsoft Word, Excel, and Outlook Knowledge of purchasing or inventory management is desirable Good interpersonal and leadership skills Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day Comply with all safety guidelines to ensure a safe work environment Successfully pass the required pre-employment background check and drug screen BenefitsMedical Insurance, Dental Insurance, Vision Insurance, and PTO

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.