Service Manager

Posted 2 days ago

hometeam pest defenseCape Coral (FL)

First-Line Supervisors of Personal Service Workers Exterminating and Pest Control Services

SENIORITY

Mid

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About the role

HomeTeam Service Manager At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player. Apply in minutes from your mobile phone!

Responsibilities: As a HomeTeam Service Manager, you can expect to:

Ensure daily assigned revenue is completed
Maintain a high level of service quality
Standardize pest control technician service routes to improve route density
Schedule and review daily routes with technicians
Handle customer complaints; investigate and resolve customer service concerns
Assist technicians with field service requests and delinquent accounts
Order and maintain equipment, supplies and materials required for service work
Create a positive work environment
Attract and select high caliber employees, while maintaining qualified staff
Actively manage performance and motivate service staff
Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates
Maintain appropriate certification/licensing as required by the state or by branch management
Coordinate training and licensing of new and existing service personnel
Coordinate and/or provide continuing training as needed
Maintain truck inventory records and perform periodic inspections
Delegate duties and examine work for accuracy and neatness
Maintain record of all commercial vehicle licenses and pest control licenses
Assist General/Branch Manager in other duties assigned
Work weekends as necessary to assist the technicians

Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned. There's plenty of perks too! Competitive pay $$ plus bonus$50K-$60K Annually Comprehensive benefits package including medical, dental, vision Company paid life & AD&D insurance 401(k) plan with company match up to 6%Employee stock purchase plan Paid Time off and holidays Employee discounts Tuition reimbursement Dependent scholarship awards An opportunity to advance within the company Recognition for a job well done A friendly work environment The opportunity for professional growth and respect that comes from working for an industry leader Why Home

Team?

HomeTeam is the #1 pest management company to homebuilders
Currently performs more than 2,000,000 services a year
The company has exclusive technology with its unique Taexx built-in pest control system during a home's construction
Pest Management Industry is growing and is a recession resistant line of business

Women's Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace. HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., headquartered in Atlanta, GA.

Qualifications

Minimum Requirements:

Must be 18 years or older with a high school diploma or GED; College degree preferred
Must have experience with sales, marketing, and office administration
Experience supervising, coaching, and developing staff3 or more years' experience in a management role

Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

Safely use a ladder within the manufacturer's weight capacity
Lift and carry up to 50 lbs.
Ability to work in all types of weather conditions

HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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