Teller/Customer Service - Daytona Beach Branch (Grade 5)

Member Service Specialist Key Responsibilities: Consistently demonstrates effective sales and service skills by meeting established goals. Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs. Periodically serves as floor manager to assess walk-in member's needs. Directs them to the appropriate information source while ensuring maximum lobby efficiency, and minimizing member waiting time. Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service. Balances cash, monetary instruments, and daily work accurately to ensure member account integrity. Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed their and effectively utilizes the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error-free work.

Member Service Specialist Requirements: 0-6+ months of customer service and/or cash handling experience preferred. High School Diploma or equivalency Member Service Specialist Compensation

Starting Salary: $17.91 - $18.97/hour Bonus Opportunity: Eligible for ONE SCCU Annual Bonus.

SCCU Benefits: Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.

Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).Education Support: Tuition reimbursement after one year of service. Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays. Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!

Schedule: Full Time during Branch hours of operation: Monday - Friday 8:30am - 6:15pm. Saturdays, Alternating on Rotation, 8:45am – 1:15pm. About SCCUSince 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida's east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market. As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial products—like checking, savings, and loans—our focus remains on empowering our members and supporting their financial well-being. With local decision-making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve. At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member-focused professionals to join our team and help deliver innovative financial solutions and outstanding service.