Head of Luxury Spa Operations
setai hotelsMiami Beach (FL)
About the role
The Setai Hotels in Miami Beach seeks a Director of Spa to lead The Spa with a focus on delivering a Forbes Five-Star luxury wellness experience. The role oversees guest satisfaction, team performance, financial results, treatment quality, retail operations, and spa presentation.
Responsibilities include leading daily spa operations, recruiting and developing the team, ensuring professional standards, monitoring guest feedback, and collaborating with hotel departments to provide a seamless guest
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