Sales Order Manager 1
onto innovationMilpitas (CA)
About the role
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient. Job Summary & ResponsibilitiesORDER MANAGEMENT SPECIALIST (LEVEL 1) — CONTRACT-TO-
HIREJob Overview:
Contract-to-hire role within the Sales Operations team responsible for supporting the end-to-end order fulfillment process—forecast, manufacturing slot requests, booking, shipment, and revenue recognition support. The Order Management Specialist (Level 1) is a primary point of contact for order placement and order administration for assigned accounts, including customer service, issue resolution, fulfillment requests, sales database updates, and forecast maintenance. You will also participate in cross-functional initiatives to improve business processes and documentation. Experience with ERP tools (OracleEBS), Oracle Sales Cloud, Oracle CPQ, and strong Microsoft Office skills (especially Excel) are important for success.
Key Responsibilities:
Partner with Sales to create, update, and maintain forecast opportunities in Oracle Sales Cloud and Oracle CPQ.Ensure accuracy and completeness of transactions to support reliable financial reporting and adherence to orderacceptance/SOX policies. Create and maintain accurate sales orders in Oracle EBS; assist with quotations based on Sales/Marketing input. Gather, review, and organize order documentation (POs, quotes, technical specs, NDAs, T&Cs, clarification/demo letters) tosupport clean bookings and accurate revenue recognition. Prepare and review Clean Booking Checklists (CBC) and process purchase orders in compliance with SOX policies andprocedures. Collaborate with Sales, Finance, and Legal to review and interpret customer contracts for compliance with corporate policies. Work cross-functionally (sales, operations, supply chain, manufacturing, service, shipping) to resolve order issues includingstatus, parts availability, and PO terms; escalate as needed. Understand shipping Incoterms and backorder impacts; create and manage shipping documentation as required. Review customer- or sales-requested lead-time, shipment, or configuration changes and obtain required approvals. Coordinate communications on shipment status and configuration changes across manufacturing, account teams, andcustomers; support customer-specific reporting and work across time zones (APAC/EUR/PST/EST).
Qualifications:
1+ years of order management experience or equivalent business experience desired. Associate degree preferred or equivalent experience. Preferred experience with Oracle EBS, Oracle Sales Cloud, and Oracle CPQ.Proficient in MS Office (advanced Excel); Power Point and Power BI exposure preferred. Why Join Onto Innovation? At Onto Innovation, we believe your work should matter—and so should your well-being. That's why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we've got you covered. You'll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools—all within a collaborative, inclusive culture where your contributions are valued and recognized. Compensation & Growth
Base Salary Range:
$ - $, offered in good faith and based on experience, location, and qualifications. Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success. Empowering Every Voice to Shape the Future: Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team. Important Note on Export Compliance For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).
Summary
Location: Milpitas-CA
Type: Full time
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