Area Experience Leader: Lead 4-6 Offices
hr blockLakewood (CA)
About the role
H&R Block is seeking a Multi-Office Leader (Area Experience Leader) to oversee 4–6 retail offices, ensuring a consistent, high‐quality client experience across locations. You will coach Tax Professionals and Client Service Professionals, balance strategic oversight with hands‐on leadership, and ensure readiness in staffing, facilities, and operations. You'll monitor performance, drive revenue and operational results, and guide teams to deliver expert guidance and a welcoming experience for
Before you apply
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Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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