Parts Department Associate

Position Summary: The Parts Department Associate is responsible for sourcing, ordering, receiving, and managing automotive parts to support efficient repair operations. This role works closely with estimators, technicians, and vendors to ensure accurate parts procurement, timely delivery, and proper inventory control.

Key Responsibilities: Order parts based on repair estimates and technician needs Verify accuracy of parts orders (correct part numbers, pricing, availability) Receive, inspect, and document incoming parts for accuracy and damage Label and organize parts for specific repair orders (ROs) Coordinate returns of incorrect, damaged, or unused parts Maintain strong relationships with vendors and suppliers Track parts status and update team on delays or backorders Assist estimators and technicians with parts-related questions Maintain inventory levels and perform periodic inventory counts Ensure proper documentation for all parts transactions (invoices, credits, etc.) Keep parts area clean, organized, and efficien

Qualifications: Previous experience in an auto body shop, dealership, or parts department preferred Strong knowledge of automotive parts and terminology Familiarity with estimating systems (e.g., CCC, Mitchell, Audatex) is a plus Excellent organizational and time-management skills Strong attention to detail and accuracy Ability to multitask in a fast-paced environment Basic computer skills and experience with inventory systems Strong communication and teamwork skills Skills & Attributes: Strong attention to detail and accuracy Excellent customer service and communication skills Ability to multitask in a fast-paced environment Strong negotiation and problem-solving skills Team-oriented with a positive attitude

About Us: Collision Care Xpress knows that automotive repair isn’t just about fixing cars. Our customers need someone they can trust, who will have their car ready on time, and who will take care of them until they get back behind the wheel. We know that the service we provide to them is the most important step in what we do. Our full-service collision center consist modern facilities and contains the latest auto body repair and auto paint technology. As a body shop, we specialize in all types of vehicle repairs including but not limited to cars and trucks. We also hold over 2 dozen OEM Certifications and have great outstanding relaionships with our fleet partners & insurance companies.